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Thursday, 8 June 2017

Info Post



Customers served by the water service provider can pay for their services from their places of convenience using Eldoret Water Company Paybill number 511 000

Steps to follow when using Eldoret Water Company Paybill number 511 000
·        Go to M-Pesa Menu on your phone
·        Select Pay Bill Option.
·        Enter the Eldoret Water Company Paybill Number 511 000.
·        Enter your water account number in the form 30XXXXX.
·        Enter the amount you are paying
·        Enter your M-Pesa PIN
·        Confirm the details of the transaction
·        Press OK
·        Your will receive confirmation message from Safaricom with the transaction code.

Paying Eldoret Water Company using Airtel Money.

  •         Go to Airtel Money Menu on your phone
  •         Select Pay Bill Option.
  •         Enter the business number of ELDOWAS; ELDOWAS.
  •         Enter your water account number in the form 30XXXXX.
  •         Enter the amount you are paying
  •         Enter your Airtel Money  PIN
  •         Press OK
  •         You will receive the message with the transaction code.


Background
Eldoret Water and Sanitation Company Limited (ELDOWAS) is a corporate entity established under Cap 486 of the laws of Kenya. The County Government of Uasin Gishu is principal shareholder. The Board of Directors of ELDOWAS comprises 10 Directors who represent the interest of various stakeholders.

They include: 
      1.      Three from the County Government of Uasin Gishu represented by the Chief officers (Chief officer in charge of Finance, Chief officer in charge of Roads , Chief officer in charge of Water and Environment.
      2.      One member from Local professions.
      3.      Three members from Business and Manufacturing.
      4.      Two members from Resident organizations
      5.      The Managing Director.

Eldoret Water Company Water Supply Services.
Eldoret Water Company draws its water from the following dams for onward distribution to its customers.

  •        Ellegrini River intake
  •       Two rivers dam
  •       Moiben Dam 
  •       Ellegrini Dam 
  •       Kesses Dam

From the intakes above, the water is treated to remove sediments, bacteria, and other impurities.
After the final treatment, the water leaves the treatment works and is stored in contact tanks before being released to the distribution network.

Water from the storage tanks is the distributed to customers through the company’s network of pipe lines that comprise of various sizes of pipeline ranging from 600mm in diameter steel pipes to 12mm diameter uPvc pipelines that deliver water to our customers.

To ensure that the quality of water supplied to the consumers meet the required standards, the company has a quality assurance section whose mandate is to collect and analyze samples from designated points within the distribution network. The results of the analysis are compared with the KEBS and WHO standards for compliance.

Eldoret Water Company is responsible for waste-water collection, treatment and safe disposal in Eldoret Town and its environs.
The company operates two state of the art sewerage treatment plants located in Huruma and Kipkanyo in the western part of the town. 

Final effluent from our sewage treatment plants comply with the requirements of the National Environment Management Authority (NEMA).

Eldoret Water Company Water Bowser
The water bowser provides mobile water supply solution for sites that do not have the water network or are undeserved.
Customers interested in this service usually do contact the customer service section at Eldoret water company head office to confirm availability and schedules of the trucks.
The company operates a water loading point at the head office for customers with their own means of transport.

Eldoret Water Company Contacts
PO BOX 8418-30100
ELDORET.

FAX:0530-2063556
TELEPHONE: 053-2063403
EMAIL: info@eldowas.or.ke
Web: www.eldowas.or.ke
Mobile: +254724255538;  24hr emergency



3 comments:

  1. I don't get my message every time am forced to pay reconnection fee. This is bad and you don't want to fix it.

    ReplyDelete
  2. major pipe burst.
    Location senior/kapkoros assistant chiefs office.
    cell contact: 0728565586
    0772565586

    ReplyDelete
  3. At Eldoret special school..I'm a tenant.we applied for new meters for two new houses.everyyhing has been paid and the excuse I always get is we are waiting for new meters.how long more should we suffer?
    It's been a month with no water and I'm afraid when the month ends I will be told to wait for longer for stock taking..same excuse I got early this month

    ReplyDelete